First of all, you need to have a domain. If you don’t have one yet, you can purchase one, for example at ovh.com. A .com name costs some € 5 / year. You are not required to purchase hosting service with the domain.

Then, you must have access to the DNS zones from the domain name management interface. DNS means Domain Name System. Don’t worry, this is not too technical. You will usually find the DNS zones in the Domain section of the domain admin panel. When you find that section, you have to create a type CNAME or CNAME record pointing to our platform. In this record you will have to enter the following info:

Domain Name: YOUR DOMAIN
Address: zerocodes.net

Here is an example of how it could look like (it depends on the domain admin panel):

You can either choose to use your domain name exclusively as a white-label interface, or choose a subdomain (this is an example of the format: subdomain.mydomain.com). You have to enter the name of your domain or subdomain. If you have the option, you should set the TTL to the minimum value. If you don’t have this option, don’t worry, it just helps their modifications to be taken into account more quickly.

To finish, you must connect to your account in Zero Codes platform. Then in White Label > Settings you have to enter your domain name in the “Hostname” field. If you are using the domain for white label admin panel, you must enter your domain name; if you are using a subdomain, you have to enter that subdomain. If the CNAME has not been configured correctly, you will receive an error message.

You must also enter a name for your white label and the Application base Package Name (Android) and Application base Bundle ID (iOS).

You must not forget to customize your admin panel by clicking on this icon on the right of the general menu at the top:

Please note also that the customisations you make with this process will only appear at the white label editor address, and not on the platform, that’s why you may notice that the changes disappear when you close the customisation panel. These changes are saved to be displayed at the address of the white label editor.

If you were able to set the TTL to the minimum value, you should be able to access your white-label interface immediately by typing the name of the domain or subdomain into the web browser. If not, you should be able to access it within 24h.

Then, once you have built the application of your client, you should create an access to the application for him and give him the link to your white label panel.

Thanks to this, your client will be able to manage his app on your whitelabel admin without knowing he is using our platform.

You can also configure your own SMTP provider, so that the emails sent by your apps are sent with the email address you want and not the Zero Codes email address.

Note: if the app does not belong to the admin who has set the custom SMTP, the SMTP will not be used. In this case you can change the app owner in your users control panel.