Individual Push Notifications

Imagine selecting users individually or by group, and send a specific push notification. That’s what you will be able to do with this feature. This also works for In-App Messages.

How it works? Apps must be republished/recompiled for the notifications to be sent to a specific user.

Push are sent to a device ID, not to a user. What that means?
We cannot get a user name from a device, in other terms the system can’t know your name by knowing that your device has accepted to receive a push notification for an app, it is not authorized by Apple. That means only the users who have created an account in the app and who have accepted ro receive the push notifications will be associated to a device ID and will be listed. For In-App Message all users who have created an account are listed.

I don’t see any users listed, or I’m not able to select a user. What happens?
There are several possibilities:
1. you don’t have republished/recompiled your app
2. any users are registered in your app
3. there are registered users in your app but they are not linked yet to a device ID. This is the most common issue you will encounter since it is not possible to know in advance that a user account is linked to a device ID. Progressively the list of users will grow from the moment they connect at their existing account in the app. From this moment the system will be able to know that this user account is associated to this device ID, and it will appear in your list. New users will be automatically listed in the push and In-app message feature.

FAQ:

Can I send to just one user?

Yes sure thing! The admin chooses to which user(s) he wants to send the push notification from the list of users.

Can I schedule my messages?

Yes you can schedule your messages so that they are sent the day and time you want.

Will it work with geo-fenced notifications?

Yes, it will work.

Will it work on Android and iOS?

Yes, it will work on both iOS and Android.

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